Support
We're happy to help. Please get in touch by email and we'll get back to you personally.
Email: support@tianochoirs.com
We reply in English and Finnish, usually within a few business days.
When you contact us
You'll help us respond faster by including:
- Your device and operating system (e.g. iPhone / iOS or Android)
- A short description of the situation or question
- A screenshot, if it concerns an error
Frequently asked
Is the app free?
As a choir member you use the choir's content for free. We'll share more about choir licensing and a possible personal Premium subscription around the app's launch.
How do I join a choir?
You join a choir by invitation: the choir's administrator sends an invitation to your email, and you join via the invitation link. There is no open self-join into choirs.
How do I delete my account?
You can delete your account directly in the app or by email. Instructions: Account & data deletion.
Where is my data stored?
Data is stored in the EU in accordance with the GDPR. More information: Privacy Policy.
For choirs
Would you like to start using Tianochoirs in your choir, or ask us something? Write to support@tianochoirs.com and we'll help you get set up.