Account & data deletion
You can delete your TianoChoirs account and the personal data associated with it at any time. You can do this directly in the app or request it by email.
Option 1: Delete your account in the app
- Open the TianoChoirs app and sign in.
- Go to the You tab and open your profile.
- Select Delete account.
- Confirm the deletion. Your account and the personal data associated with it are deleted.
Option 2: Request deletion by email
If you cannot access the app or have already removed it from your device, you can request deletion of your account by emailing support@tianochoirs.com. Please send the request from the email address you registered with so we can verify your identity. We will process the request without undue delay and within 30 days at the latest.
What is deleted
- Your account and sign-in details
- Your profile data (display name, profile picture, notification language, voice part, age group)
- Your personal content and the markings you have made on it
- Your personal memberships in choirs
What is retained
The choir's shared content — sheet music in the choir's cloud archive, calendar events and messages in the choir's channels — remains available to the other members of the choir after your account is deleted. This content belongs to the choir, not to an individual member.
Chat content additionally has its own automatic lifecycles: message text is removed after 12 months and shared images after 4 months. Backups are removed according to the normal backup cycle.
For more information on how personal data is processed, see our Privacy Policy.